FAQ

Does the 3D Strap come with an instructional manual or workout program?

Not yet. However, the Instagram page is frequently updated with exercise videos, instructions and demonstrations from customers. The YouTube page contains longer exercise videos and presentations on how to use the 3D and R3ACT Straps.

 

How do I clean the straps?

Hand wash in a sink or bucket. Warm-hot water. A little detergent. Scrub gently. Rinse well. Let dry. 

 

Do you offer wholesale pricing/discounts for large orders?

The discount for orders of 6+ straps is 20%. This discount is applied when you order 6+ of the same product (not 3 and 3, 4 and 2, etc). 

 

Is there a discount code for trainers, therapists, gym owners?

If you follow our Instagram account and send us a direct message, we will send you a discount code for individual strap orders. 

 

Can you send me a strap to try? 

We do not have a trial program. However, we offer a 30-day free return policy. If you purchase a strap and decide you would like to return it, please send an email to whatsthatstrap@gmail.com and we will send you a return-shipping label. 

 

I love your strap! Can you send me one if I promote it on my Instagram?  

No. The risk of sending product to someone we don't know, who may not represent the product correctly, is far too high. Please do not send repeated inquiries. 

 

Any other questions?

Email whatsthatstrap@gmail.com or send us a direct message on Instagram.